- Proactive monitoring and resolution
- Online support (secure remote access)
- Asset management of hardware and software
- Onsite automated data backup
- 15GB offsite data backups
- Same day technical support guarantee
- Hourly callout rate capped at $80 + GST p/h (gold plan only)
- Anti-virus and anti-malware software supplied (silver and gold plans only)
- Management of your anti-virus and anti-spyware software (silver and gold plans only)
- Automated management, maintenance and optimisation
- Four hour on-site response guarantee (normal business hours apply)
- Microsoft Windows® and applications maintenance and support
Regular reports are provided to inform you of issues that have been resolved. We will proactively contact you with alerts regarding the capacity and performance of your I.T. equipment. You can also request detailed reports through your dedicated email support address.
Computer maintenance 24/7
Keep your business systems running efficiently, so that your staff can focus on the important things. Call Userfriendly Computing on 0800 487 767 today.
If your hardware or software needs replacing or upgrading Userfriendly Computing can advise, quote, supply and install, usually within 24 hours.
NOTE: Prices are a monthly rate per PC and exclude GST
Contract Period: 12 Months
Hardware – Less than 6 years old
Software – Office 2003 and later
Operating System – Windows XP, Windows Vista, Windows 7, Windows 8 – Please ask about our server management packages
Quantity discounts upon request